Claims
We are dedicated to assisting when you need it most.
When it comes time to make a claim, we work on your behalf as your advocate. It is in our interest to make sure that you get the benefits of the cover you have paid for.​We pride ourselves on our excellent claims advice and our full claims service, ensuring you receive a prompt and efficient settlement or outcome of any insurance claim.Our team are there every step of the way through any claim, from lodgement through to finalisation. As your claims advocate it is in out best interest to ensure speedy and thorough settlement of your insurance claims and when things go wrong, we are here to support you.
In an emergency, call 000 for the Police, Fire or Ambulance.
Or call 132 500 for the SES.
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To make an insurance claim, please contact our office on: Ph (03) 5229 0061, Report It To Your Broker or Email claims@gibvic.com.au
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In an emergency outside office hours you can call 0419 390 303 to speak to our Managing Director - Don Shields who will assist you with your claim.